Frequently Asked Questions

The User should read these terms in full before using this Website. If the User does not accept these terms, he/she shall refrain from using the Website. Using the Website implies that the User accepts these terms. GiftCardery occasionally updates these terms so please refer back to them in the future.

Access to and use of the website with the URL giftcardery.net (hereinafter referred to as the ‘Website’), as well as any information contained in the Website are subject to these terms of use (hereinafter referred to as the ‘Terms & Conditions’).

By accessing and using this Website the User (hereinafter referred to as the ‘User’) accepts in full and agrees with these Terms & Conditions. Users under 18 years old are not allowed to use the services provided by this Website. Any new services which may be offered through the Website shall also be subject to these Terms & Conditions.

The User has been made aware of the fact that occasional disruptions, impairments of availability and/or stoppage of services (for routine maintenance purposes and similar) or force majeure events are possible, and that Synergific Limited shall not be liable for any loss of data that may occur during online data transmission. The User agrees and accepts that, due to the mentioned reasons, access to the GiftCardery web page may be disrupted, temporarily unavailable or stopped.

Q: What is an eGift Card?

An eGift Card (or Electronic Gift Card), sometimes known as a virtual Gift Card is simply an electronic version of a physical gift card that can be sent directly to the person’s email address and used online or in store (depending on the retailer). Not all our cards are eGift Cards. eGift Cards are clearly marked as EMAIL DELIVERY.

Q: I have seen GiftCardery on my bank statement. What is this?

GiftCardery is an online retailer selling Gift Cards and eGift Cards from many providers / retailers, which can be used at online retailers and in store to pay for goods or services. Your purchase will appear on your card or bank statement as GiftCardery. If you can’t remember buying one from us, then please get in touch with us.

Q: What do I do if my Gift Card doesn’t work or I have any other questions regarding the Gift Card I bought?

Get in touch by using the contact form on our homepage, or send an email to [email protected]. Please include your order number (you can find this on the purchase confirmation we mailed at the time of purchase – if you don’t see the mail, please also check your junk/spam folders).

Q: How do I purchase a Gift Card?

Simply by selecting the Gift Card of your choice and proceeding to the checkout.

Q: Are there any fees for using a Gift Card? How much are they?

There are no additional fees for purchasing a Gift Card other than the shipping / delivery fee for the delivery of physical Gift Cards. eGift Cards are not subject to shipping / delivery fees as these will be delivered direct to your email address.

Q: What happens if I don’t spend the entire value of the Gift Card?

The Gift Card can only be spent at the issuer store that accepts the specific Gift Card. The terms and conditions of usage may differ depending on the provider. Please consult their web site if you are unsure.

Q: Do my purchased Gift Cards expire after a certain date?

The terms and conditions of each Gift Card, including any expiry dates, may differ depending on the provider. Please consult their web site for more information.

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